{"id":198,"date":"2021-11-09T19:16:58","date_gmt":"2021-11-10T00:16:58","guid":{"rendered":"https:\/\/cyemedica.com\/web\/?page_id=198"},"modified":"2023-05-29T15:31:20","modified_gmt":"2023-05-29T20:31:20","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/cyemedica.com\/web\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente"},"content":{"rendered":"\n<h2 class=\"has-text-align-left wp-block-heading\">Requerimiento de servicio<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Estimado cliente, luego de adquirir e instalar un equipo es necesario mantener las condiciones del equipo dentro de especificaci\u00f3n, para apoyarlo en esta labor C&amp;E M\u00e9dica cre\u00f3 un \u00e1rea dedicada al cuidado de su equipo, pensando en la continuidad de su servicio y en la comodidad de sus pacientes.<\/p>\n\n\n\n<p>As\u00ed mismo, contamos con personal t\u00e9cnico y de ingenier\u00eda especializada, quienes han recibido las capacitaciones otorgadas por el fabricante, con el fin de lograr dar soluci\u00f3n a los diversos incidentes que pudieran ocurrir en la operaci\u00f3n del equipo, ellos junto con el apoyo del \u00e1rea de Call center y coordinaci\u00f3n, trabajar\u00e1n para atenderlo de acuerdo a sus requerimientos.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Tambi\u00e9n puedes comunicarte directamente con nosotros al siguiente n\u00famero: <a href=\"tel:016170528\" data-type=\"tel\" data-id=\"tel:016170528\">617-0528 <\/a>\/ <a href=\"tel:51983276135\" data-type=\"tel\" data-id=\"tel:51983276135\">983 276 135<\/a> \/ correo: <a href=\"mailto:soporte@cyemedica.com\">soporte@cyemedica.com<\/a>.<\/p>\n\n\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-239\"><form id=\"wpforms-form-239\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"239\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/web\/wp-json\/wp\/v2\/pages\/198\" data-token=\"e9e0b60d222f3e4bbad481e52aca5b24\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-239-field_5-container\" class=\"wpforms-field wpforms-field-text wpforms-one-third wpforms-first\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_5\">Persona de contacto <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-239-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-239-field_6-container\" class=\"wpforms-field wpforms-field-text wpforms-one-third\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_6\">Raz\u00f3n social <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-239-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" required><\/div><div id=\"wpforms-239-field_16-container\" class=\"wpforms-field wpforms-field-phone wpforms-one-third\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_16\">Tel\u00e9fono <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-239-field_16\" class=\"wpforms-field-large wpforms-field-required\" data-rule-int-phone-field=\"true\" name=\"wpforms[fields][16]\" required><\/div><div id=\"wpforms-239-field_9-container\" class=\"wpforms-field wpforms-field-email wpforms-one-third wpforms-first\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_9\">Correo electr\u00f3nico <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-239-field_9\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][9]\" required><\/div><div id=\"wpforms-239-field_10-container\" class=\"wpforms-field wpforms-field-text wpforms-one-third\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_10\">Modelo del equipo <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-239-field_10\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][10]\" required><\/div><div id=\"wpforms-239-field_15-container\" class=\"wpforms-field wpforms-field-text wpforms-one-third\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_15\">N\u00famero de serie del equipo <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-239-field_15\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][15]\" required><\/div><div id=\"wpforms-239-field_12-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-inline\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_12\">Motivo de requerimiento <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-239-field_12\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1 wpforms-selected\"><input type=\"radio\" id=\"wpforms-239-field_12_1\" name=\"wpforms[fields][12]\" value=\"Equipo inoperativo\" required  checked='checked'><label class=\"wpforms-field-label-inline\" for=\"wpforms-239-field_12_1\">Equipo inoperativo<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-239-field_12_2\" name=\"wpforms[fields][12]\" value=\"Equipo parcialmente operativo\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-239-field_12_2\">Equipo parcialmente operativo<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-239-field_12_3\" name=\"wpforms[fields][12]\" value=\"Operativo pero con dificultad\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-239-field_12_3\">Operativo pero con dificultad<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-239-field_12_4\" name=\"wpforms[fields][12]\" value=\"Otro\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-239-field_12_4\">Otro<\/label><\/li><\/ul><\/div><div id=\"wpforms-239-field_14-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-239-field_14\">Descripci\u00f3n del requerimiento <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-239-field_14\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][14]\" required><\/textarea><\/div><div id=\"wpforms-239-field_17-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"17\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-239-field_17\">Pol\u00edtica de Privacidad <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-239-field_17\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-239-field_17_1\" name=\"wpforms[fields][17][]\" value=\"Acepto la &lt;a target=&quot;_blank&quot; href=&quot;https:\/\/cyemedica.com\/cyemedica\/politica-de-privacidad\/&quot;&gt;pol\u00edtica de privacidad&lt;\/a&gt;.\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-239-field_17_1\">Acepto la <a target=\"_blank\" href=\"https:\/\/cyemedica.com\/cyemedica\/politica-de-privacidad\/\">pol\u00edtica de privacidad<\/a>.<\/label><\/li><\/ul><\/div><\/div><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"239\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"2\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-239\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cyemedica.com\/web\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n","protected":false},"excerpt":{"rendered":"<p>Requerimiento de servicio Estimado cliente, luego de adquirir e instalar un equipo es necesario mantener las condiciones del equipo dentro [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-198","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/pages\/198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/comments?post=198"}],"version-history":[{"count":34,"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/pages\/198\/revisions"}],"predecessor-version":[{"id":831,"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/pages\/198\/revisions\/831"}],"wp:attachment":[{"href":"https:\/\/cyemedica.com\/web\/wp-json\/wp\/v2\/media?parent=198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}